ORGANISATIONAL ANNOUNCEMENT*

*This goes out to all the big cheeses and employees of Lion Nathan.....


We would like to provide you with an update in relation to Customer Service.
To ensure we are adequately resourced to provide great customer service over the peak trading period, we have made some recent additions to the team to ensure a smooth experience for all of our customers.
Nicci Sutfin is now back with the team after her time with the Siebel project. Nicci's professionalism, knowledge and work capacity will be a huge bonus for us as we move into our peak trading period and into the future.
Ray Coan started with us two weeks ago, and has been helping us with some fax entry over the first few weeks. Ray is in the process of being inducted and fully trained and will be on the phones by the end of this week.
Kane Clayton started with us Tuesday this week, he will be in training over the coming weeks to get him familiar with our products, customers and systems and will be on the phones over the peak period.
Ryan Skivington joins us from the Siebel 8 project where he has assisted in test order entry into Siebel 8 over the last couple months. While most of our products are familiar to him, the system is new as well as some abbreviations of product names. Ryan will be helping us over the peak period to key in our incoming faxes. In the new year Ryan will be moving on to continue his working holiday around Australia.
Please join us in welcoming Nicci back and Ray, Kane and Ryan to the team.
Kind regards,


Dayana Linehan, Peter Van Den Hooven and Rachel Coghlan
Customer Service Team Leaders
Fine Wine Partners, Botany


I don't know why they felt the need to include holiday info..like anybody cares what temp boy is doing come 2009?!! x